Privacy Policy

Introduction

Meridian Living is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, share, and safeguard information when you engage with our apartment rental services in Taiwan. We take our data protection responsibilities seriously and comply with applicable privacy regulations.

By using our services or providing us with your information, you acknowledge that you have read and understood this Privacy Policy. If you have questions or concerns about how we handle your personal data, please contact us at privacy@meridianlliivgw.

Information We Collect

Personal Information You Provide

When you contact us or use our services, we may collect the following information:

• Full name and contact details (email address, phone number)
• Residential requirements and preferences
• Employment information and income details (for property qualification purposes)
• Identification documents as required for lease agreements
• Payment information for our service fees
• Any other information you choose to provide during consultations

Automatically Collected Information

When you visit our website, we automatically collect certain technical information:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our website
• Referring website addresses
• Cookies and similar tracking technologies (see our Cookie Policy for details)

How We Use Your Information

We use your personal information for the following purposes:

• Service Delivery: To provide apartment rental services, coordinate property viewings, and facilitate lease agreements
• Communication: To respond to inquiries, provide updates, and maintain ongoing client relationships
• Legal Compliance: To fulfill regulatory requirements and conduct necessary verification processes
• Business Operations: To improve our services, analyze market trends, and maintain business records
• Marketing: To send information about our services (with your consent, where required)
• Security: To protect against fraud, unauthorized access, and ensure the safety of our systems

Legal Basis for Processing

We process your personal data based on:

• Contractual Necessity: Processing necessary to provide our services and fulfill our agreement with you
• Legitimate Interests: Our business interests in maintaining client relationships and improving services
• Legal Obligations: Compliance with Taiwan's laws and regulations regarding rental transactions
• Consent: Your explicit consent for specific processing activities, such as marketing communications

Information Sharing and Disclosure

We may share your information with the following parties:

• Property Owners: Essential information to facilitate property viewings and lease agreements
• Legal Advisors: Professional advisors who assist with contract review and compliance
• Service Providers: Third-party vendors who support our operations (payment processors, IT services)
• Professional Partners: Verified professionals in our network who may assist with specific aspects of service delivery
• Legal Authorities: When required by law or to protect legal rights

We do not sell your personal information to third parties. All third-party service providers are contractually obligated to maintain confidentiality and use your data only for specified purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Secure encryption for data transmission and storage
• Access controls limiting who can view your information
• Regular security assessments and updates
• Employee training on data protection practices
• Secure physical facilities for document storage

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy and comply with legal obligations. Typically, this includes:

• Client records: Duration of service relationship plus seven years for legal compliance
• Contract documents: As required by Taiwan rental regulations (minimum five years)
• Communication records: Three years for business continuity
• Marketing data: Until you withdraw consent or request deletion

Your Rights

Under applicable privacy laws, you have the following rights:

• Access: Request copies of your personal data we hold
• Rectification: Request correction of inaccurate or incomplete information
• Erasure: Request deletion of your data in certain circumstances
• Data Portability: Receive your data in a structured, commonly used format
• Objection: Object to processing based on legitimate interests
• Restrict Processing: Request limitation of how we use your data
• Withdraw Consent: Withdraw previously given consent at any time

To exercise these rights, please contact us at privacy@meridianlliivgw. We will respond to your request within 30 days.

Cookies and Tracking

Our website uses cookies and similar technologies to enhance user experience and analyze website traffic. For detailed information about our cookie practices, please review our Cookie Policy.

International Data Transfers

Your personal information is primarily stored and processed in Taiwan. If we transfer data outside Taiwan, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that we have collected data from a minor, we will take steps to delete such information promptly.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a revised "Last Updated" date. We encourage you to review this policy regularly.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Supervisory Authority

If you believe we have not handled your personal information appropriately, you have the right to lodge a complaint with the relevant data protection authority in Taiwan.